Front Office Manager

In short

Are you a true organizer, do you love directing, planning, and improving processes? Then we are looking for you as a Front Office Manager! As a Front Office Manager, you are responsible for the smooth operation of the front office, including staff planning, service quality, and process optimization. You are a natural leader with an eye for hospitality and profitability.

These will be your tasks

As a Front Office Manager, together with the Assistant Front Office Manager, you are responsible for the management and development of the entire Front Office. You translate the hotel's policy into a clear annual plan and budget for your department and monitor its implementation. You ensure efficient staffing, a clear distribution of management tasks, and a strong team that exudes hospitality and quality.

You mainly focus on improving processes and service: from new programs and innovations (such as a paperless reception) to strengthening collaboration with other departments and seizing commercial opportunities. In doing so, you coach and develop employees and interns, stimulate team building, and create an environment where people can grow. You are a visible leader who maintains an overview, provides direction, and ensures that results are achieved.

In summary:

  • You manage the Front Office, create the annual plan and budget, and monitor implementation
  • You ensure optimal staffing, team development, and a clear distribution of management tasks
  • You initiate and implement improvements, innovations, and commercial opportunities within the Front Office

This is what you bring

  • Relevant education and at least MBO+/HBO working and thinking level;
  • Experience in leadership in hospitality or a similar environment;
  • Strong organizational and analytical skills;
  • Decisiveness, problem-solving ability, and result orientation;
  • Affinity with hospitality and delivering a high level of service;

This is what you get in return

  • A challenging position where you make a difference both operationally and strategically;
  • The possibility to work part-time or full-time (32-38 hours per week);
  • A gross monthly salary between €3,000 and €3,800 (depending on experience and based on Horeca CAO full-time);
  • Profit sharing (after one year of employment);
  • Lease bike scheme (with a permanent contract);
  • 15% staff discount at the restaurant, bowling, and hotel;
  • A company fitness scheme;
  • Options for a collective health and home insurance.

OUR COMPANY CULTURE

Mitland is a family business where respectful interaction is central. We offer plenty of opportunities for development and growth and value a pleasant working atmosphere and collaborations throughout the company. Continuous investment and innovation are our priorities.

THE APPLICATION PROCESS

Our application process consists of two interviews; with the assistant manager and with the hotel manager/general manager. An assessment is also conducted during this application. The start date for this position is available immediately.

READY TO START?

Are you excited after reading this vacancy? Apply directly at the bottom of the page! Do you have any questions? Feel free to contact Michelle or Elise via personnel@mitland.nl or 030 271 58 24. See you soon!

Applications for this vacancy are possible until 01-03-2026. Fill in the form below. Upload your CV (including photo) and a short motivation. We will contact you as soon as possible after your application!